Monday, 29 August 2016

11:00-12:30 | Registration

Registration opens.

12:30-13:15 | Lunch

Lunch for all Conference delegates.

13:15-13:30 | Welcome

Steve Watt, Regional Vice President

13:30-14:30 | Opening Keynote

Dr. William (Bill) Ballhaus, Chairman, Chief Executive Officer and President | View Profile »
Katie Blot, Chief Strategy Officer | View Profile »

The Teaching and Learning community in ANZ will come together to hear from Bill Ballhaus and Katie Blot as they unveil the latest developments of our solutions, share global trends in education and present on how our solutions are helping our customers:

    • Leverage data-driven insights

    • Transform the student journey

    • Optimise student outcomes

    • Assess and implement mission-critical initiatives


14:30-15:00 | Afternoon Tea

Afternoon tea for all Conference delegates.

Time Activity/Topic

Moodlerooms Client Day

Vocational Education & Training Forum

Corporate Training Forum

18:00-21:30 Great Gatsby Conference Social

Join the rest of the conference delegation at the Conference Social – a Great Gatsby themed party with drinks, canapes and great music!

Time Activity/Topic
15:00-15:50 Cutting out the middleman: Using Blackboard SIS with new Building Blocks for better workflow

Jeremy Goh, Educational Technologist and Fiona Broussard, Learning and Teaching Consultant
University of Melbourne

The advantage of middleware systems is that they reflect exactly what you want done. The disadvantage is that they can be difficult to update and maintain in a constrained environment. Moving from a bespoke middleware system to a vendor-supported solution makes maintenance easy, but you can lose functionality. At the University of Melbourne, we've now got the best of both worlds with the use of the Blackboard SIS framework in conjunction with bespoke Building Blocks to plug gaps such as staff visibility on enrollment changes, delegating subject merge and linking cohorts together where subject merge doesn't fit our use cases.

16:00-16:50 Echo360’s Active Learning Platform and Griffith University’s experiences with its early adopter program

Professor Heidi Blair, Deputy Director - Learning Futures, Griffith University
Megan Duffy, Project Manager - Learning Futures, Griffith University
Jocasta Williams, General Manager - Asia Pacific, Echo360

Echo360’s cloud-based active learning platform is an expanded lecture capture solution which features enhanced engagement and analytics capabilities to provide significant affordances for institutions, instructors and students alike. This presentation will provide an introduction to the platform itself together with a comprehensive overview about how Griffith University is piloting the platform through an early adopter program.

17:00-17:50 Breakout the Breakout Rooms: Increasing Online Student Engagement and Collaboration

Terrie Paterson, Online Learning Developer and Jodie Maxfield, Accounting Lecturer
James Cook University

The College of Business, Law and Governance at James Cook University has been employing the flexibility of Blackboard Collaborate Breakout Room facility in a variety of ways and contexts to enhance student learning. This session will illustrate three different approaches to the use of breakout rooms to engage student communication and collaboration relevant to group assessment across a 3-year undergraduate degree. The presenters will discuss the purpose, supports and benefits of using breakout rooms to develop the online students’ self-efficacy in using this form of digital communication.

18:00-21:30 Great Gatsby Conference Social

Join the rest of the conference delegation at the Conference Social – a Great Gatsby themed party with drinks, canapes and great music!

Time Activity/Topic
15:00-15:50 Top 50 things to know about Blackboard’s latest innovation

Chris Ross, Director, International Solutions and Michael Garner, Solutions Engineer, ANZ

Join with Chris and Michael as they discuss the great benefits and considerations for you to work through as you plan to adopt recent Blackboard innovation. This session will cover the Q2 release, 2016 Theme, Bb Student, Collaborate Ultra, Goal Performance Dashboard, Grades Journey, Enhanced Cloud Profile & Kaltura.

16:00-16:50 Delivering on Graduate, Program & Unit Outcomes Performance

Chris Ross, Director of International Solutions, APAC and Nicole Wall, Senior Consultant, International Consulting

Accountability in higher education is an increasing high stakes activity. The demand continues by both internal and external stakeholders of Higher Education for demonstrable evidence that students are learning and that professors are having an effect on student learning. The use of dashboards in higher education—a concept borrowed from the business world—grows daily. In higher education, dashboards are being used as tracking tools from the departmental to the institutional level to monitor performance and support data-informed decision-making.

With the latest development in Blackboard Learn, Chris and Nicole will do a deep dive into the assessment and reporting technology which can improve the way learning is assessed and how Blackboard can support you in creating a measure of institutional effectiveness.

17:00-17:50 The Widening Student Service Gap - How to meet the increasing student expectations for service and support

Michael Zastudil, Helpdesk Specialist

Technology is integral to the academic experience today. As the role of technology increases, demand for help desk resources and support increases as well. If resources are not growing to meet demand, student adoption and satisfaction can suffer. Blackboard’s IT Help Desk services make sure the technologies powering your campus accelerate learning rather than inhibit it. We can provide a unified and scalable solution that extends your IT support affordably, while offering personalized service that helps keep all of your users satisfied. More than 500 institutions currently use Blackboard Help Desk as an extension of their helpdesk support to:
    - Improve end user satisfaction and adoption
    - Focus limited staff on complex support issues
    - Off-load routine inquiries to self-service technologies or Blackboard advisors

18:00-21:30 Great Gatsby Conference Social

Join the rest of the conference delegation at the Conference Social – a Great Gatsby themed party with drinks, canapes and great music!

Time Activity/Topic
15:00-15:50 Learning Analytics and the Scholarship of Teaching and Learning - an obvious connection

Deborah West, Director, OLT
Charles Darwin University

The scholarship of teaching and learning (SoTL) essentially advocates for a research approach to be applied to the improvement of learning and teaching. It encourages teachers to reflect in a scholarly way on their teaching practice and at the more advanced level to undertake research on teaching practice and curriculum. Learning analytics has the potential to provide data on elements of the teaching process which have to date been difficult to measure particularly for the broader cohort of teachers.

This presentation will draw attention to the connection between SoTL and learning analytics and prompt participants to think about how learning analytics can be used in a wider context to contribute to changes in teaching design and practice.

16:00-16:50 Student Retention Analytics at Curtin University: Past, Present, and Future

Dr Simon Huband, Data Scientist and Gordon Cunningham, Manager, Learning Management Systems
Curtin University

For 6 years now Curtin University has engaged in a learning analytics journey, during which time previously silo’d data sources have been combined in order to yield new insights, with Blackboard data being of particular benefit to two student retention analytics research projects. In both of these cases student data from multiple sources were analysed and modelled using a variety of computational methods, leveraging dozens of features across tens of thousands of past and present students.

This presentation discusses Curtin’s experience during this time, including the challenges faced and rewards realised, Curtin’s ongoing business transformation, and Curtin’s vision for moving forward with these initiatives.

17:00-17:50 Letting students do the marking

Luke Boulton, Manager and Paul Sijpkes, Instructional Designer
University of Newcastle | The BOLD Lab

Blended delivery and the redesign of teaching spaces that encourage collaborative learning have increased interest in group work and assessment. While assessing the products of group work can be straightforward, it is often other group members who possess the best knowledge of an indivdual student's participation and contribtion to the final outcome.

This presentation will examine how staff from the University of Newcastle's BOLD Lab created a custom tool to facilitate peer marking of participation. The tool allows students to mark their fellow group members and provide feedback and a rationale for their score, sending the results to the Blackboard Grade Centre via LTI connection. The developers will discuss how the tool has become increasingly popular, the lessons they've learnt implementing the tool and plans for its future use.

18:00-21:30 Great Gatsby Conference Social

Join the rest of the conference delegation at the Conference Social – a Great Gatsby themed party with drinks, canapes and great music!

Time Activity/Topic
15:00-15:50 Increasing students' academic performance and engagement through a gamified mobile learning solution

Daniel Laurence, Senior Educational Designer
La Trobe University

This presentation reports on the efficacy of a mobile learning intervention that combined ‘push notifications’ and game principles within a timed quiz app. An institutional interdisciplinary case study was conducted which compared rates of student retention and academic performance with their usage of a purpose-designed learning app. Leading up to lectures the app pushed daily quizzes to students’ personal mobile devices and then rewarded them with feedback, points, badges and a position on a leaderboard. During this session, the findings of this study will be discussed and conclusions made in regards to what findings mean for the future research into higher education learning enabled via mobile app technologies.

16:00-16:50 Using Collaborate Ultra for our Digital Delivery Teaching Events and for Establishing a Team-Based Learning Environment

Stuart Fankhauser, Director of eLearning and Tracey Mackin, Director of Curriculum & Pedagogy
Nossal High School

Since 2014, Nossal High School has run a program of Digital Delivery Days where students are asked to remain at home and classes are delivered entirely via Blackboard for duration of the day. This year we have focused on the use of Collaborate Ultra for working with our students through their course areas on Blackboard. We have also been investigating solutions for encouraging classrooms to default to team-based learning activities, away from centralised AV (projectors and whiteboards) and believe Blackboard Collaborate Ultra may be able to provide us with a feasible alternative.

This presentation will report on the effectiveness of using Collaborate Ultra within our Digital Delivery setting and also on the early stages of replacing centralised AV within our classrooms.

17:00-17:50 Standardising navigation in Blackboard sites to improve the Student experience

Jonathan Wykes, Media Technologist and Linda Ward, Manager, Learning Design
Charles Sturt University

Feedback from students calling for a consistent look and feel in Blackboard (Interact 2) subject sites has resulted in Charles Sturt University (CSU) investigating the development and implementation of a standardised template.

The presentation will discuss the background to the project including what, when, and why in terms of template and cover feedback from staff and students that have used the templates. Discussion will be garnered from the audience on their thoughts on our implementation process.

18:00-21:30 Great Gatsby Conference Social

Join the rest of the conference delegation at the Conference Social – a Great Gatsby themed party with drinks, canapes and great music!

Tuesday, 30 August 2016

8:15-8:40 | Registration

Registration, Tea & Coffee.

8:40-8:45 | Welcome

Steve Watt, Regional Vice President

8:45-9:25 | Keynote: Large Scale Digital Examinations & Innovation at University of Groningen

Louwarnoud van der Duim, Head of Educational Support & Innovation
University of Groningen, The Netherlands

University of Groningen is well known in Europe for being an innovation leader - most famous for hosting large-scale digital examinations. Louwarnoud will share how innovation is key to the University's long-term strategy and how it has impacted on the student experience, course engagement and key satisfaction ratings at the university.

9:25-10:05 | PLENARY - Teaching and Learning Innovation and Roadmap

Wade Weichel, Senior Product Manager

We invite you to join our Product Management Leaders to hear about what’s coming to Blackboard Learn (including 9.1, SaaS, and the Ultra experience), Blackboard Collaborate, and our mobile apps to support teaching and learning in higher education.

10:05-10:40 | Morning Tea

Morning Tea for all Conference delegates.

Time Activity/Topic
10:40-12:10 T&L Workshop: Motivating learners - How to leverage gamification using Blackboard Learn Tools

Michael Garner, Solutions Engineer, ANZ, Blackboard
Hermy Cortez Llacuna, Blended Learning Designer, University of Western Sydney

Interested in using gamified learning in your Blackboard site, but unsure where to start? Join us to explore building Game-Inspired activities using Blackboard Learn tools and understand the theory behind it.

BYOD (Laptop or Tablet) to build your own game-inspired activities!

13:10-14:00 Lunch
14:00-14:50 Join us on a tour of Learn Ultra

Chris Ross, Director of International Solutions

Keen to explore more of Learn Ultra? This session will take you on a guided from the lens of an academic & student. We’ll discuss many of the great workflows and participants will also be able to login and explore the system during and after the session. The session with also review options to continue exploration and testing with your community.

15:00-15:50 Blackboard+: A holistic approach to improving the user experience

Donald Mackay, Senior Support Officer, Educational Technologies & Environments
University of the Sunshine Coast

Find out how one year on from rolling out the Blackboard+ initiative USC has holistically improved the Blackboard staff and student user experience. The introduction of the Blackboard+ Core Elements has pushed the boundaries and has been the main driver behind technical innovations such as Content Layout Tool, and visual innovations such as the Ultra-inspired 2016 theme. Additionally the use of pre-designed customisable elements in the course template have assisted our Academic staff to deliver a much more engaging, consistent, and accessible experience for students across all USC Blackboard courses.

15:50-16:10 Afternoon Tea
16:10-17:00 Blending the Tutor Lounge: using Blackboard to develop tutors

Sonya McIlroy, Tutor Development and Gabriela Berto, Tutor Development
Academic Colleges Group

At Academic Colleges Group Tertiary & Careers (TCG), we recognise the importance of student-centred, innovative classes across a wide variety of vocational programmes. Therefore, there has been concerted effort put into providing engaging lessons in a blended environment.

This presentation will be of interest to those who are supporting tutors to deliver engaging lessons and implementing change in methodology to include technology in a face to face environment. During our session, we will unpack the threefold functions of the Tutor Lounge as described above, and share our experiences of tutor uptake. We will give participants the opportunity to see how we structured our development area in Blackboard, as well as ask questions and discuss strategies to overcome/implement possible issues.

17:10-18:00 Creating an engaging discussion based holistic Collaborate workshop for external nursing students to develop content and academic skills knowledge

Brian Phillips, Senior Lecturer (Nursing) and Amanda Janssen, Acting Theme Leader (ALLSP)
Charles Darwin University

Charles Darwin University (CDU) has a large diverse cohort of nursing students. The majority of these students are time poor, new to higher education, from diverse educational backgrounds and most are new to Blackboard. A number of the student base has not had exposure to developing basic critical skills, undertaking academic writing or researching information to synthesise in the assessment. The challenge is to develop a concise personalised online class to address the relevant issues while using strengths based approach to allow students to build on their existing knowledge and develop their critical thinking to approach the assessment. As more than 30 students were expected, who would have a range of questions, technological issues and varying levels of academic writing along with questions on content, the coordinator decided on a team delivery approach with a division of roles.

This presentation is to will showcase this dynamic collaborative strategy where a holistic approach to the workshop was undertaken by the unit coordinator and the Academic Language and Learning Success Program (ALLSP), where a variety of techniques were used to involve students and encourage engagement. The result was a dynamic active workshops where external students had an opportunity to be involved, engaged and connect with other external students while being supported to address the assessment.

18:00-onwards Free night

Time Activity/Topic
10:40-12:10 Workshop: Build Your Own Blackboard: If you had the building blocks, what would you do?

Lauren Hives, Learning Systems Project Manager
Bond University

Blackboard is a vast and ever-expanding environment of features, functions, and flavours. But let’s face it, like any system it also has its frustrations. In recent years, Bond University has begun to delve into the world of customisations. From brands and language packs, through to building blocks and hacks, we’ve been working to make life a little easier for our staff and students. The first part of this workshop will be a demonstration of a few customisations we’ve made the reasons behind the change. While the majority of the session will see the participants working together to re-imagine areas of Blackboard, whether it be Moodle or Learn. The aim is to pool the collaborative knowledge of the diverse community to develop some concepts or designs that will be presented to Blackboard development team for feedback post-presentation.

12:20-13:10 Using Blackboard Mobile Learn to Develop Research Skills through Authentic Learning Experiences

Katherine Olston, Deputy Director (Digital Learning) and Lydia Dutcher, Education Manager (Graduate Programs)
University of Sydney | The Centre for English Teaching

This session outlines the innovative use of Blackboard Mobile learn in a blended, project-based task as part of a high-level academic skills course. The use of this tool enabled the redefinition of task design (Puentedura, 2014) in the form of a collaborative, situated, mobile learning experience (Pegrum, 2014).

The project highlights the value of learner- centred task design in developing research skills, and motivating and engaging students in authentic and meaningful learning experiences. This session will be of interest to educational designers and lecturers leveraging project-based approaches, mobile learning experiences, and learner-generated content.

13:10-14:00 Lunch
14:00-14:50 Group work without tears using the Blackboard Wiki Tool

Valerie Springett, Associate Lecturer
University of Queensland | School of Public Health

The presentation will outline the systematic use of the Blackboard Wiki tool, for a large class (120) consisting of external and internal students, to engage in Group work with success. The added benefit was an enhanced student capacity to engage with digital media in their professional role. This UQ post-graduate course has received annual teaching awards which have reflected high student satisfaction in the evaluations.

Our case study illustrates use of the Wiki tool to enable collaboration within a group of 6 (three from internal and 3 from external mode) to write a formal electronic Report on a national health system that could be used by that government to strengthen its health system.

In a practical sense, participants will be able to access the framework of assessment, the tool set up and the marking criteria, along with student samples and student evaluation.

15:00-15:50 Adoption of Blackboard in the ELICOS system: Innovating and Augmenting Quality Education

Benjamin Carkagis, LMS Blended Learning Designer and Kimberly Baskin, LMS Blended Learning Designer
University of Sydney | The Centre for English Teaching

In 2016 the Centre for English Teaching (CET) launched Blackboard for its university pathway courses (DEC) as part of an initiative to innovate and transform them into high quality blended Academic English language programs that would support students in developing both academic skills and awareness of the technology and systems required to excel during the first semester at university. While LMS use is standard practice in higher education, for the English Language Intensive Courses for Overseas Students (ELICOS) sector the integration of an online platform is still new territory and there is great potential for innovation within teaching and learning practices. Moreover, the unique context allows for a fresh perspective on how Blackboard, at its core, is a dynamic and flexible platform in teaching and learning practices that fosters communities of practice and consolidates traditional educational practices.

The implementation of Blackboard across university pathways courses at CET faced two major hurdles. To begin with, international students were less familiar with the culture and expectations surrounding LMS use at tertiary level and the nature of independent learning. Secondly, teaching staff had varying degrees of proficiency and experience in using technology in the classroom. Dealing with the challenge of educating, immersing and empowering both teachers and students simultaneously in their use of Blackboard as an integrated and powerful tool in teaching and learning raised numerous questions and helped gain valuable insights into adoption and adaption of technology and the opportunity for creative disruption. Grounding innovations in solid pedagogy, integrating technology and independent learning with in-class interaction and making learning objectives clear to both students and teachers enabled the successful uptake of Blackboard and allowed for greater support and autonomy for both teachers and students.

15:50-16:10 Afternoon Tea
16:10-17:00 Advanced commenting capabilities using the Moodle Media Collection activity

Forrest Duxbury, Operations and Service Officer and Vicki Tan, Manager, LMS
University of NSW

The University of New South Wales Australia has developed advanced commenting features for the Moodle Media collection activity. This allows comments and likes to be added to audio, video and image files in Moodle Media Collections. With audio and video files, comments can be added to specific points in the media item's timeline.

Different comment types allow you to control who sees your comments. This includes the whole course, just you or a person you send feedback to and you.

17:10-18:00 Blackboard integration and Turnitin

James Holloway, Learning Technologies Support Officer and Gordon Cunningham, Manager, Learning Management Systems
Curtin University

In 2012 Curtin University made the decision to implement an integrated version of Turnitin (plagiarism checking software) within the Blackboard environment – the rationale for the decision was to improve the electronic marking workflow, facilitate plagiarism detection and to ensure best technological practices were being implemented to augment traditional pedagogical practices.

This presentation explores the issues and lessons learnt surrounding Curtin’s implementation of Turnitin (Direct and Basic) within the Blackboard environment - including the technological challenges (integration issues), the issues of adoption and education within the University, establishing good vendor relations, as well as challenges unique to the Australian Higher Education Market.

18:00-onwards Free night

Time Activity/Topic
10:40-12:10 Client Success Workshop: Building Quality Courses

Alan Masson, Senior Manager, Client Success Team and Mark Bailye, Client Success Manager

Is there a culture of quality at your institution? Are you ready to move your courses to higher levels of engagement, assessment, and learner-centered support? Using the Blackboard Exemplary Course Program rubric as a guide, this session prepares faculty and instructional designers to develop quality courses. At the end of the session you will have a solid framework for self-evaluation and peer review of courses and a clear understanding of the characteristics of high quality in the four pillars of Course Design, Interaction and Collaboration, Assessment, and Learner Support.

12:20-13:10 Blackboard Learn integration overview: 9.1, SaaS, and Ultra

Mark O’Neil, Senior Product Manager, Developer Platform and Scott Hurrey, Code Poet, Senior Technical Writer

Blackboard has a long history of supporting developers who wish to integrate with or extend the capabilities of Learn. We are expanding that support with the release of a new Blackboard Developer Platform and support of REST APIs. In addition, with new support for Java 8, a shared code base for Learn 9.1 and Learn SaaS, and requirements for developing for the Learn Ultra experience, there are implications for how organizations will need to approach their development efforts. This session will provide an executive overview of how institutions can integrate with and extend Learn. It will cover the similarities and differences across Learn 9.1 and Learn SaaS, both the Original and Ultra experiences.

13:10-14:00 Lunch
14:00-14:50 Australian Higher Education challenges and trends: Perspectives from our education leaders

Allan Christie, Vice President of eLearning, APAC and Dr. Caroline Steel, Strategic Consultant, APAC

Australian Higher education is facing the demands of new and rapidly changing student demographics, an increasingly competitive global environment and tighter funding and accountability constraints. Now, in 2016, it is an important time to understand the issues the sector is facing and consolidate the ways we are responding. We sought the perspectives of Australian university education leaders on current learning and teaching challenges, trends likely to influence the future of learning and teaching at Australian Universities and the ways our universities are responding.

This presentation reports on the findings of our research thus far and some of the ways that Blackboard Strategic and other Consultancy Services are positioned to assist our institutions going forward.

15:00-15:50 Blackboard Learn Deployment: A Detailed Update of Managed Hosting and SaaS Deployment Offerings for Learn

Glenn Philpott, Director of Cloud Services, Chris Ross, Director of International Solutions and Wade Weichel, Senior Product Manager

Blackboard has deployed cloud solutions for well over a decade and is very excited to launch our new SaaS offering at the Teaching and Learning conference. The session will explore Blackboard’s continued commitment to managed hosting, partnership with IBM/AWS and next generation SaaS offerings that offer institutions unique control over their innovation journey.

15:50-16:10 Afternoon Tea
16:10-17:00 Bb Transact: The Unified Campus Card Solution

Cheryl Boeckman, Vice President, Sales and Paige Didier, Account Executive
Blackboard | Transact

Join us as we share how you can improve your students experience on campus while maximising your technology investment with Blackboard Transact. With our leadership in innovative credential technology, you have options to suit both current and future needs—from contactless cards to NFC-enabled mobile credentials to thumbprint biometrics and more.

17:10-18:00 Improving 180 Blackboard Sites in 180 Days

Christian King, Educational Developer and Sandra Thwaites, Educational Developer
Bond University

At many universities, the Blackboard subject site is the primary interface for the student learning experience. If the site is poorly organised, students do not know how to navigate the learning experience, such as when to engage with what content. If assessment criteria are minimally indicated, the quality of submissions suffers. If no tools are used to foster interaction, the learning experience becomes isolating. Conversely, when Bb sites are effectively designed and maintained, the quality of the student learning experience tends to be high. The quality of Bb sites varies across universities and within programs of study. Students who experience a well-designed site in their first semesters come to expect this standard in subsequent semesters.

Bond University thereby undertook a whole-of-university strategic priority project to improve 180 Bb subject sites in 180 days. Associate Deans (Learning & Teaching) in each faculty selected the sites. The initial quality of the sites varied, with many assessed as initially high quality, meaning that improvement meant moving from strength to strength and focusing on elements such as increasing elements of technology enhanced learning. The co-facilitators of this presentation are the academic developers who worked one-on-one with each of the participating academics. Therefore, from their perspectives, the key takeaways for attending delegates will be:

    • Identification of challenges and stumbling blocks, as well as success strategies
    • Checklists and professional development materials
    • Illustration of before and after improvements as exemplars
    • Ideas for increasing elements of technology enhanced learning
    • Templates for emails, announcements and other communications

18:00-onwards Free night

Time Activity/Topic
10:40-12:10 Workshop: So you have Analytics, what's next?

Deborah West, Director, OLT, Charles Darwin University
Nicole Wall, Senior Consultant, International Consulting, Blackboard

Increasingly, a whole range of data is available to teachers in relation to their students and the interaction with the curriculum. Yet all of this is will only make a difference if something is done with it. This interactive workshop will explore how data generated from analytics can be interpreted and actioned by teachers. Using a series of case studies and mock-up data participants will be asked to interpret and make action plans for taking the next step to make a difference.

12:20-13:10 An Evaluation of University Tutors' Perception of the Use of Grade Mark for Formative Assessment

James Kwan, Lecturer
Nanyang Technological University

The use of online tools to marking formative essay assignments in universities is not widely used as most of the marking is performed by hand with little assistance from computers (Denton, 2003; Heinrich, Milne, Ramsay, & Morrison, 2009). In Singapore, most of the private education institutions (PEI) do not employ e-marking tools in managing and marking of essay assignments. In addition to time and cost factors, resistance to changes by tutors, lack of institutional and IT support could all be the plausible reasons for shunning these e-marking tools (Heinrich, Milne, Crooks, & Granshaw, 2006; White, 2000).

The framework of this presentation seeks to evaluate and compare the variation in tutors’ personal epistemology with respect to the benefits, challenges and the types of institutional support provided by one of the largest PEIs in Singapore, Kaplan Higher Education (“Kaplan”), which intends to adopt GradeMark, an online marking tool, in marking formative assessments required by its three university’s undergraduate programmes.

13:10-14:00 Lunch
14:00-14:50 Blackboard Analytics for Learn: A recipe for success

Richard Stals, Senior Learning Solutions Advisor
Edith Cowan University

So much of the current discussion around Learning Analytics seems to be caught up in the realm of Big Data that informs the top executives and decision makers who are shaping institution-wide strategies. While these kinds of topics need to be explored, truly significant and transformative uses of learning analytics can be had at the grassroots level of the teacher and student.

This session will look at how Edith Cowan University is using Blackboard Analytics for Learn to empower staff and students with their own data, allowing them to make informed and timely decisions in their own teaching and learning journeys. We will explore how learning analytics data enables staff to do things like identify and support students at risk of disengaging from the course early, monitor how students are actually engaging in their course and collect real evidence on student interactions that informs a continual process of improvement in learning design and resources.

15:00-15:50 What can institutional big data tell us?

Mark Northover, Associate Head of CfLAT AUT Online
Auckland University of Technology

AUT’s strategy and planning team has been analysing institutional data for some years, largely looking at student retention and success. This data has been used to develop what has been called the ‘Schools Dashboard’ (looking at and comparing success rates across Faculties, Schools, programmes, etc). Success rates have also been analysed with respect to ‘known’ factors about students (e.g. demographic characteristics, university entry levels among others).

For the past year the AUT Data Warehouse has also been absorbing daily activity data from our Blackboard LMS, to develop a picture of student engagement. This has been combined with students’ digital footprint to better predict the likelihood of success, with the goal of intervening earlier for students at risk.

This presentation will discuss some of these processes and the findings so far at a relatively early stage of understanding what this integrated data can tell us.

15:50-16:10 Afternoon Tea
16:10-17:00 Incorporating learning science into the institutional-level design of course-level analytics

Sakinah Alhadad, Learning Research & Evaluation Consultant, Griffith University | Learning Futures
Co-Author: Professor Alf Lizzio, Dean (Learning Futures), Griffith University

Learning analytics, as a tool, serves as a means to provide meaningful, actionable and timely data about students’ learning at the course-level, where the impact for student learning can be optimised. As a function of this endeavour, we have re-designed the Blackboard out-of-the-box integrated learning analytics reports with the aim of providing key users at the course-level (e.g., Course Convenors, teaching teams, Educational Designers and Blended Learning Advisors) contextualised within the LMS. The process has involved applying science of learning and information processing principles, considerations regarding the ethical use of information and developing formats that scaffold users across a wide range of data literacy/capability. Given the wide range in ability to interpret, translate, and transform data into instructional action (pedagogical data literacy, Mandinach, 2009), this emergent re-design falls under an academic capacity development framework aimed at bridging this gap between pedagogy and data practice in order to equip academics with the tools necessary to inform their own teaching practice and promote academics’ design thinking for learning.

In this presentation, we will cover some aspects of our design principles, as well as the academic development framework designed.

17:10-18:00 The First Year Experience

Lisa Curran, Senior Educational Developer and Davida Smith, Senior Advisor, Learning & Teaching Quality
RMIT University

This presentation will provide a case study and overview of our findings to demonstrate how supporting and building staff capacity in instructional design through the application of Quality Matters standards and the use of Blackboard and digital tools, can enhance the First Year Experience of students in large first year business courses across transnational delivery locations.

RMIT’s University’s College of Business offers innovative academic programs that align with the Ready for Life and Work 2020 strategy. Regular reviews of programs and quality initiatives, along with ensuring 21st century skills and the application of digital pedagogies, ensures the College of Business is providing programs and courses that are learner centred, equivalent across transnational locations and modes, constructively aligned and mapped to industry and professional accreditation standards.

18:00-onwards Free night

Time Activity/Topic
10:40-12:10 Strategic Consultant Workshop: Creating learner-centric, future-focused institutions through student and staff co-partnerships

Workshop Facilitator: Dr Caroline Steel, Strategic Consultant, APAC

There is little doubt that our educational institutions are headed for significant change. The pressure is growing to transform institutions in ways that ensure they are designed to meet the future needs of our students. One compelling approach to institutional transformation is student and staff co-partnerships. That is, staff and teachers form productive co-partnerships with students to problem-solve, design, re-imagine and re-create institutions using more learner-centric perspectives.

This interactive workshop explores how to get staff and student partnerships up and going at your institution. It provides case studies, tips, tools and points for discussion to inform your planning. Together these will help you develop successful student-staff partnerships and ultimately create more learner centric, future-focused institutions.

12:20-13:10 Technical Development

Kim Edgar, Open Source Lead International Consulting & Enterprise Moodle Product Manager

An iterative approach, how Blackboard works in partnership with customers to develop a unique experience for end users. In this session Kim will talk about how Blackboard works with Enterprise Moodle clients to achieve client goals, through custom technical development.

13:10-14:00 Lunch
14:00-14:50 What we have learned in 13 years of using Blackboard

Debbie Williams, Faculty Coordinator, Accounting/Teacher and Geoff Evans, Faculty Coordinator, Business & Humanities/Teacher
Academic Colleges Group

Debbie Williams and Geoff Evans will explain how they use Blackboard Learn as a basis for Blended Learning. All the students are issued with an iPad Mini, and this, combined with the Blackboard Learn platform, provide the basis for all of the teaching and learning at the campus.

We will:
• Present how our courses are set up in Blackboard Learn
• Explain the Use of Grade Centre
• Demonstrate the use of Blackboard Learn in and out of class
• Explain the use of video

Our journey with the technology is enabling some teachers to flip their classrooms. We will explain how far this has progressed and the potential benefits and pitfalls for teachers of international students.

15:00-15:50 Implementation and adoption of Moodlerooms in corporate health care education - challenges, failures and successes

Shirley Fung, Program Design Manager and Mark Priddle, Commercial Development Manager
Primary Healthcare

As one of Australia’s largest providers of GP services, Primary Health Care (PHC) is seeking to play an increased role supporting the education of medical students, GP trainees, and health care professionals. This process was tasked to the Primary Health Care Institute (PHCI). The Institute is responsible for coordinating and delivering education and training to over 1000 doctors, trainees and professional staff nationally. To facilitate this task, the Institute purchased Moodlerooms to implements its delivery of blended education.

As one of the largest providers of corporate health care, the implementation of a blended learning system proved to be both challenging and complex. The aim of this session is to explore the lessons learnt through this process, highlighting successes, failures and the way forward in a corporate setting.

15:50-16:10 Afternoon Tea
16:10-17:00 Blackboard: Its future as an agent of change

Kwong Nui Sim, Lecturer, eLearning, Victoria University of Wellington
Co-Author: Russell Butson, Senior Lecturer, Educational Technology, University of Otago

21st century higher education is increasingly incorporating ‘e-elements’ into teaching and learning (T & L) contexts. Learning management systems (LMS), such as Blackboard, play a vital role in this process as institutions explore more complex methods in the quest to create digital institution and digital students.

This presentation aims to contribute to this emerging area by exploring and repositioning current teaching approaches, such as blended learning and flipped classrooms, from the perspective of the student.

17:10-18:00 Innovating the MOOC Space

Karin Pfister, OER Coordinator
Charles Darwin University

Massive Open Online Courses (MOOCs) have gained momentum in recent years and offer a new opportunity for interaction with potential university students. While MOOCs have been seen as a disruptive force for higher education, they have provided spaces to explore innovative approaches and emerging technologies that can then be integrated into regular university course content. Designing courses that are not aligned with any accreditation requirements has allowed the flexibility to creatively experiment and push boundaries. Using Blackboard’s Open Education platform, Charles Darwin University has developed and delivered 3 MOOCs showcasing creative approaches to otherwise traditional course content.

This presentation will showcase CDU’s processes, innovative approaches, and lessons learnt. As a bonus, you will also see inside the Memory MOOC’s visually stunning “Memory Palace” and see how learning Accounting was brought to life through interactive video and branching scenarios in the “Who’s Counting” MOOC.

18:00-onwards Free night

Wednesday, 31 August 2016

8:00-8:45 | Networking Conference Breakfast

Networking Conference Breakfast for all delegates.

8:45-8:50 | Welcome

Steve Watt, Regional Vice President

8:50-9:40 | Keynote: The Future of Higher Education in Australia

Shirley Alexander, Deputy Vice Chancellor (Education and Students)
University of Technology Sydney

Shirley will share her thoughts via a keynote on what is driving the future of education in Australia and how UTS is working innovatively to meet the needs of today’s students and adapting to the evolving higher education landscape in the 21st century to develop future leaders. Now that the world is global, multidisciplinary, massively networked, and hyper-complex, she will share how universities should adapt to meet the changing times.

Shirley Alexander is Professor of Learning Technologies and has worked at UTS for the past twenty years, having previously held the positions of Director of the Institute for Interactive Media and Learning, and Dean of the Faculty of Education.

She has an international reputation for her research on the use of information and communication technologies in education and recently chaired Digital Education Advisory Committee (DEAG) to advise the Federal Government on the best use of emerging technologies in the school environment.

9:40-10:10 | Morning Tea

Morning Tea for all delegates.

Time Activity/Topic
10:10-11:00 Supporting Corporate Learning & Professional Development in an Online World

Peter Edwards, Manager of Learning & Design
The Chartered Accountants of Australia & New Zealand

In an online, interconnected world, the demand for IT helpdesk support is no longer confined to “normal business hours”. For learners, in particular, “normal study hours” typically fall outside business hours – stretching long into evenings and across weekends. Delivering learning across multiple time zone further accentuates the disconnect between organisational hours and learner studying. This session presents a case study of the successful implementation and lessons learned in using Blackboard Student Services to provide after hours and weekend support for learners in a professional accounting program.

11:10-12:00 Interactive Panel Sharing Session: Technology Adoption Challenges & Resolutions

Hosted by: Alan Masson, Senior Manager, Client Success Team and Mark Bailye, Client Success Manager

If you were unable to attend the ‘Academic Adoption Day’, all is not lost! A brief summary of the key messages from the day will be presented. In addition, opportunities to further investigate and unpack the technology adoption challenges and resolutions will be provided. Looking forward to hearing your thoughts and experiences!

12:00-13:00 Lunch
13:00-13:50 Interactive Panel Sharing Session: How do you improve student engagement at your organisation

Hosted by: Alan Masson, Senior Manager, Client Success Team and Mark Bailye, Client Success Manager

Today, organisations are recognising the importance of student engagement and how it contributes significantly to student retention and academic success. However, providing an environment that provides opportunities for students to positively engage can be challenging. In this session, we will explore and discuss ways to improve student engagement at your organisation. Looking forward to hearing your thoughts and experiences!

14:00-14:50 Gamifying vUWS: Starting your quest in Blackboard Learn

Hermy Cortez Llacuna, Blended Learning Designer
University of Western Sydney

Motivating learners in online teaching environments can be challenging to achieve and sustain. Gamification is a developing area of motivating students to engage deeply with their learning and involves using game-based design principles and visual elements to build healthy competition, solve problems and apply critical thinking and collaborative skills in traditionally non-game tasks (Kapp 2012). Gamification allows students to move through to higher levels of play, or narratives and quests, by requiring students to use prior knowledge, transfer new information into new situations, apply information in correct contexts, and learn from immediate feedback. ‘When gamifying an online course the ultimate goal in game thinking is to create positive learning outcomes while students are committed and stimulated with the learning materials online.’ (McGrath & Bayerlein 2013).

The presentation will outline Western Sydney University’s professional development approach in gamifying Blackboard Learn and demonstrate how gaming elements such as narratives, quests, or badges can be achieved through the use of the Blackboard Learn tools. The presentation will explore how the University identified gamification approaches using Blackboard Learn tools to build a gamified learning activity.

This presentation is aimed at educational designers, academics and anyone interested in gamifying Blackboard Learn.

15:00-15:30 Closing Remarks & Competition Winner Announcements

Steve Watt, Regional Vice President, ANZ

Time Activity/Topic
10:10-11:00 Transformative Technology and Personalised Learning

Annabel Dawson, Account Manager and Laura Annis, Account Executive, International Publisher Relations - UK, Europe, South Africa, Australasia
VitalSource Technologies Inc

Where is the World of Digital Learning Going?

Our industry experts will address questions including:
- Learn how academic institutions are already creating, prescribing and incorporating digital into their teaching and learning.
- Discover the most recent trends within the digital learning in further & higher education and insights into how it impacts on student satisfaction.

11:00-11:50 Engaging. Convenient. Accessible. How text to speech audio in online learning combines with universal design in learning principles to deliver improved learning outcomes for all students.

Richard Ings, Managing Director APAC

ReadSpeaker is text to speech technology that seamlessly turns Blackboard Learn and Moodlerooms content into natural audio with synchronised highlighting. As a universal design in learning feature, ReadSpeaker text to speech audio meets the needs of learners with auditory learning styles as well as learners with lowers levels of literacy or general accessibility needs. This presentation will discuss the role of audio in universal design in learning to deliver enhanced learning outcomes for students.

12:00-13:00 Lunch
13:00-13:50 Voice Thread - what do we think so far?

Mark Northover, Associate Head of CfLAT AUT Online
Auckland University of Technology

For many years AUT has used the Wimba Voice Authoring tools for a range of learning and teaching support activities. Most recently, and most comprehensively, the VA Presenter function has been used by our School of Languages to support a group of papers for a Translating and Interpreting programme, as well as for a Sign Language qualification. Since the announcement of ‘end of life’ for Voice Authoring and its replacement with Voice Thread, we have been working to understand how we can best replicate the previous functionality.

After just a short period of the tools being available to us, we have made some progress in understanding how this new toolset will provide what we want, as well as potentially offering us much more. This session will present some of our initial findings, as well as invite others to discuss their experiences and opinions.

14:00-14:50 Behind the Blackboard - Meet the Blackboard Team

Facilitor & Host: Eoin Haluch, Senior Director, Client Support

By combining an experienced staff with best practices in process and technology, Blackboard Client Support serves nearly 3,000 clients from six strategic locations around the globe. Every day we take pride in meeting the rapidly expanding needs of our clients by incorporating the following core values into their work efforts: Competence, Commitment, Communication and Care. With the recent efforts to standardise support across our products come and meet the leadership team driving the changes.

15:00-15:30 Closing Remarks & Competition Winner Announcements

Steve Watt, Regional Vice President, ANZ

Time Activity/Topic
10:10-11:00 Tips and Tricks to Engage with the New Blackboard Collaborate Ultra – Presenting Effective Webinars

Grant Beevers, Senior Manager, Solutions Engineering, APAC

There’s nothing new about the connection between student engagement and student learning. Educators have been making it for years. What’s changed is the role that technology plays in the classroom. What’s changed is the emergence of virtual learning, both real-time and self-paced. And what’s changed is the students. They’re digital natives – tech savvy, connected, always on – who’ll turn learning off if it’s not deeply engaging. With our new Blackboard Collaborate Ultra, we make it easier than ever to create a vibrant and engaging learning environment.

That’s why thousands of educators in higher education and in K-12 are using Blackboard Collaborate to get their students engaged in a lot of very cool ways. The result? Students who are more engaged. And as every educator knows, students who are more engaged are shown to perform better academically. How cool is that?

11:10-12:00 What does a good course design look like to you?

Alex Wu, Senior Consultant, APAC

Course design is undoubtedly a critical element of any online or blended learning environment. As academics and instructional designers, we often associate course design with teaching and learning outcomes that are course- and program-specific and are aligned specifically to graduate attributes or goals. In this session, we will instead take a deconstructive approach to analyse each of the main tool groups within Blackboard Learn and Collaborate, and showcase some unique tool deployment use-cases from clients around the globe. We will also touch on using the same tools in research and grant management to discuss how both teaching and research departments could cross benefit from using the same platform within an institution.

12:00-13:00 Lunch
13:00-13:50 Using Blackboard Building Blocks for an Optimised Course

Grant Beevers, Senior Manager, Solutions Engineering, APAC

In this session, Grant will provide an overview of the building block concept in Blackboard Learn, and introduce the audience to some popular building blocks to increase course engagement, as well as some new building blocks which have been recently added, updated and enhanced. Grant will also talk about the LTI interface to Blackboard Learn.



15:00-15:30 Closing Remarks & Competition Winner Announcements

Steve Watt, Regional Vice President, ANZ

Time Activity/Topic
10:10-11:00 Virtual Reality, Simulations and Serious Games: What is out there and where should we go?

Richard Stals, Senior Solutions Advisor Manager
Edith Cowan University

At last year’s teaching and learning conference I ran a session looking at how the combination of the Unity3D game development platform, the SCORM standard and Blackboard provides a bleeding-edge, creative and innovative outlet within a stable and managed Learning Management System.

This year I am inviting all you designers and coders, thinkers and tinkerers, innovators and creators to accelerate the use of immersive 3D and 2D serious games and simulations in all of our organisations. We will begin with a survey of the current technology being used around our region and then we will explore ideas for innovative and collaborative projects that can be pursued over the coming year.

The goal of this session is to collect together our project ideas and connect people who are willing and able to see these projects become reality and have them deployed within Blackboard Learn and Moodle.

11:10-12:00 Administering a customised, printable certificate of completion in Blackboard

Dale Hansen, Educational Project Officer
Griffith University

While badges and achievements have their place, some training programs often still require participants to have a printed or PDF certificate bearing their name as proof of completing a task. Griffith University developed a tool to fit this need some years ago and it has recently been transformed into a Blackboard Building Block, allowing more sustainable usage and customisation options. This presentation will talk through the history of the project and demonstrate the capabilities of the new Building Block.

12:00-13:00 Lunch
13:00-13:50 Toward an automated student feedback system for text-based assignments

Peter Vitartas, Acting Academic Director
La Trobe University

As the use of blended learning environments and digital technologies become integrated into the higher education sector, rich technologies such as analytics have the ability to assist teaching staff identify students at risk, learning material that is not proving effective and learning site designs that aid and facilitate improved learning. More recently consideration has been given to automated essay scoring. Such systems can be used in a formative way, such as providing feedback on initial assignment drafts or summatively through the analysis of final assignment submissions. Further, providing students with quick feedback on written assignments opens the opportunity through formative feedback to improved learning outcomes.

This presentation details a current project developing a system to analyse text-based assignments. The project is being developed for broad application, but the findings focus on an undergraduate pilot subject: ‘Ideas that Shook the World’ (a compulsory first year Bachelor of Arts subject taught on 5 campuses to more than 1000 students by 15 staff). Preliminary results of a fist scan of assignments are presented and the issues raised in developing the system presented together with an outline of additional work planned for the project. It is believed the work will have wide application where text-based assignments are utilised for assessment.

14:00-14:50 TBC
15:00-15:30 Closing Remarks & Competition Winner Announcements

Steve Watt, Regional Vice President, ANZ

Time Activity/Topic
10:10-11:00 Blackboard Predict: Building Institutional Readiness for Learning Analytics

Chris Eske, Senior Platform Sales Executive, APAC and Nicole Wall, Senior Consultant, International Consulting

In higher education, analytics is not just about data. Data are the raw materials, but student success is the final product. Analytics helps to turn raw data into valuable, actionable information that can be used to help students succeed, and help ensure that your institution retains them.

11:10-12:00 Using LMS tools to develop and action learning paths

Kim Edgar, Open Source Lead International Consulting & Enterprise Moodle Product Manager

Learning Management Systems provide a range of tools for developing engaging and interactive learning experiences, Learning paths can facilitate this by providing varied learning opportunities and pathways depending on user choice and/or performance. In this session Kim will demonstrate some of the features, in a range of platforms, which support the creation of learning paths.

12:00-13:00 Lunch
13:00-13:50 Improving Student Satisfaction On-Campus with Blackboard Transact

Matt Easdown, Deputy CFO, University of Sydney and Paige Didier, Account Executive (Transact)

Technology infiltrates many aspects of campus life - and making these interactions easier and more beneficial to students is another way that Blackboard is working to improve the campus experience. Hear from Matt and Paige today who will share how SydPay simplifies the student campus micro payment card and it's potential to revolutionise even further.

14:00-14:50 Aligning Digital Learning Thresholds through Course Design

Denise Spanswick, Educational Designer, University of Wollongong
Lynley Clark, Project Manager, Blackboard

The University of Wollongong and Blackboard have collaborated to develop an exemplary course for staff that demonstrates best practice for digital learning within Moodle. In 2015, the University implemented a set of minimum expectations and good practice elements called the Digital Learning Thresholds (DLT). The DLT strategy supports the principle that all students will have access to digital learning and both staff and students have clear expectations about the use of digital learning within the curriculum. This session will be co-presented by Lynley Clark from Blackboard and Denise Spanswick from the University of Wollongong (UOW). It will discuss how Lynley and a small team of Educational Designers from UOW worked together to incorporate the DLT elements into examples of activities and resources within a Moodle site with the aim of providing a model or exemplar to develop staff’s understanding of digital learning in a way that could more easily translate to their own subject development and an exceptional learning experience for UOW students.

15:00-15:30 Closing Remarks & Competition Winner Announcements

Steve Watt, Regional Vice President, ANZ